To claim a warranty, please visit the nearest AZKO Service Center or an authorized AZKO store, bringing the product along with the original warranty card.
How do I download the ruparupa app (AZKO's Official E-commerce)?
You can download the ruparupa app from the Google Play Store or Apple App Store, or use the direct link here for quick access.
What are the benefits of becoming a ruparupa rewards member?
As a member, you’ll have access to exclusive rewards such as earning points on every purchase, special prices for member-only, exclusive vouchers, and other attractive benefits.
What is the procedure for returning a product purchased from AZKO?
Products can be returned to AZKO within a maximum period of 14 days from the purchase date. You must bring the product along with the original or digital receipt as proof of purchase.
Yes, AZKO provides 0% installment payment plans using credit cards issued by BCA, Mandiri, CIMB Niaga, BNI, and BRI. The available installment periods range from 3 to 12 months.
How Can I Contact AZKO?
You can reach AZKO’s customer service by calling 1500582, sending a WhatsApp message to 08551500582, or via email at ahi.care@ahi.id. The service is available daily from 10:00 AM to 9:00 PM (UTC/GMT +7).
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